Privacy & Cookies
At PuxSpy, we value your privacy as a fundamental human right. This Privacy & Cookies Policy outlines how we collect, use, store, and protect your data when you visit our website, interact with our support team, or use our services. By using our website and services, you agree to the collection and use of your data as described in this policy.
1 Data we collect
We collect only the data necessary to provide and improve our services, perform security analysis, and understand our website's usage. We collect the following information:
- Visitor's country (Anonymized)
- Type of device
- Browser used
- Screen size
This information is collected anonymously and cannot be linked to a specific individual or user. We do not store sensitive personal data, including IP addresses or any identifiable information.
We may also collect anonymous data regarding your time spent on our website, the pages you viewed, and general usage trends. This information helps us improve our website's functionality and adapt to user needs. We use it to optimize our services and focus our advertising efforts on high-demand regions and devices.
2 Data storage
While we may collect data for real-time analysis, we do not permanently store personal data. Collected data is retained for a short period and anonymized statistical conclusions are stored for up to 12 months.
At the beginning of each month, we delete all detailed data and retain only general statistical conclusions (e.g., which countries visit us the most).
Scheduled Data Deletion: All collected data will be deleted on April 1st, 2025, and every month thereafter.
3 Cookies
Cookies are small text files that your browser stores on your device. They help provide a better user experience and are used to store preferences, keep sessions active, and collect anonymous usage data.
We use cookies in the following ways:
- Statistical Purposes: We store anonymous data about your visit, such as your country and device type. We generate a random anonymous ID for each visitor, which is refreshed with each visit to ensure no tracking over time. This allows us to aggregate data for site performance analysis without compromising privacy.
- Language Preferences: We use a cookie to remember your language preference, ensuring the site is displayed in your chosen language.
- Currency Preferences: Cookies are used to remember your selected currency when viewing prices.
- Order Tracking: When you create an order, we use a secure cookie to maintain your session. This data is encrypted and deleted once the order is complete.
Third-Party Cookies: We do not use third-party cookies such as Google Analytics, Facebook Pixels, or others. All data collection and cookie usage is handled entirely by us.
Cookie Consent
By visiting our website, you consent to the use of cookies as described in this policy. You can manage your cookie preferences or disable cookies via your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.
4 Data Security
The data we collect is fully anonymized to ensure that it cannot be linked to any individual or user. We use state-of-the-art encryption and advanced security practices to protect this anonymized data, which is stored with the highest level of security. Even in the unlikely event of unauthorized access, the anonymized nature of the data ensures it holds no personal or identifiable value, making it effectively useless to any unauthorized party.
Our cybersecurity specialists employ more advanced protection techniques than those typically used by standard businesses, reinforcing our commitment to safeguarding your privacy and maintaining the highest standards of data protection.
5 Contact by Telegram
While we use Telegram for communication because it offers end-to-end encryption and strong privacy features, please note that Telegram is a third-party service. As such, while we take all reasonable precautions to secure your messages, we cannot guarantee the same level of security as we do for email communications, which are fully managed and configured by us.
We recommend that customers take responsibility for securing their own communications on Telegram. As both parties (ourselves and the customer) manage the end-points of the conversation, it is important that you also maintain privacy and take the necessary steps to protect the information you share.
5 Orders and Payments
When you place an order with us, we only collect essential information related to the service requested and contact details (i.e., your Telegram username if applicable). This data is kept only for the duration of the order process and is deleted once the order is completed.
6 Data Access, Rectification, and Erasure
We are committed to upholding your privacy rights. As part of our commitment to transparency, we provide all users, regardless of location, the ability to:
- Access the personal data we store about you.
- Rectify any inaccurate or incomplete data.
- Request the erasure of your data.
These rights are provided to all individuals, regardless of their geographic location, in line with our belief in fundamental privacy rights. If you would like to exercise any of these rights, please contact us using the details provided below.
7 Changes to This Policy
We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
8 Contact Information
If you have any questions or concerns about this Privacy & Cookies Policy or our data handling practices, please please contact us and ask all your questions.