Frequent Questions

To get started, visit our Products & Services page, where you'll find a complete list of our available services.

Once you've found the service that suits your needs, click the "More Information" button to access a detailed description, including how it works and how to proceed with hiring.

Before placing an order, please ensure you fully understand and agree to our terms. If you have any unanswered questions, feel free to contact us before proceeding.

Our pricing varies depending on the specific service you wish to hire, as each service has its own terms and conditions.

To check the price, visit our Products & Services page and select the service you're interested in. You'll be redirected to a detailed service page where we outline all relevant information, including pricing.

Keep in mind that the final cost may vary based on any additional features or add-ons you choose. To ensure you have the full price breakdown, please review the entire service page carefully.

If you have any questions, feel free to contact us for further clarification.

Bitcoin is a virtual currency and the only payment method we accept. We know and understand that many people have never used or even heard about it. For that reason, we have written a step by step guide where we explain how to use and pay with bitcoin. You don't need to have any special skills to use bitcoin. Anybody can do it. All you have to do is read our guide and follow our detailed instructions, and you will have no problem paying for our services with bitcoin.

To read our guide just click on the following link: Bitcoin Guide

Bitcoin is the best way to pay because it is anonymous (a bitcoin wallet is not subject to any name or ID), the transfer costs are practically zero, the money arrives almost instantly and it's available all over the world.

The first thing you will have to do is create a bitcoin wallet where you can receive and store the bitcoins you buy, and then, when it's time to pay for the requested service, you can transfer those funds to us.

You can buy bitcoin with almost any payment method you wish, including but not limited to:

• Credit or Debit Card
• Local Bank Transfer
• Cash Deposit
• Western Union or MoneyGram
• If you live in a big city, there could be Bitcoin ATMs.

In addition, in many countries it is also possible to buy with local payment methods such as:

• Europe: SEPA Transfers
• USA: CashApp
• Canada: Interac e-Transfer®
• UK: RBS/Natwest PYC, Barclays Pingit, Paym
• India: IMPS Transfer
• Australia: PayID
• Among many other local options in many different countries...

No matter what country you are from, no matter how old you are, no matter where you are, there will always be some way to buy and pay with bitcoin and, if you need help, you can always contact with our support team who will be glad to help you.

Payment options vary depending on the specific service, so we recommend checking the service details to see how it works. However, whenever possible, we offer both options, allowing you to choose what suits you best.

In most cases, paying upfront comes with a discount, which is often preferred by returning customers who already trust our services. First-time customers, on the other hand, sometimes opt for proof before payment to gain confidence.

Ultimately, the choice is yours—there are no strict rules or obligations. If an option to receive proof before payment is available for your selected service, you are welcome to request it.

Yes, our services are completely private. We do not store any personal information about visitors or customers beyond what is strictly necessary to process an order (when requested). Once a service is finalized, all related data, including communications via email or Telegram and any offline records used during execution, are permanently deleted. Since we are not legally required to retain such information, we ensure absolute confidentiality for our clients.

We understand that hiring a service for the first time can raise concerns. That's why, at PuxSpy, we offer a proof-before-payment option whenever possible, so you can be confident that the service will be completed as promised. In cases where this option isn't available, we require only a small fraction of the payment upfront to cover operational costs. This ensures that you can proceed with confidence, knowing you are in good hands.

For more details, please read our Proofs Policy.

No, we do not permit the reselling of our services for compliance reasons. If you wish to hire a service on behalf of a close friend or family member, you may do so, but you must ensure they are fully aware of our policies and procedures. In this case, you will also assume full responsibility for the service and any potential issues that may arise.

However, if you are interested in reselling our services, this may be possible through a private affiliation agreement, which must be negotiated directly with us.

At this time, our team is complete, and we are not looking to add new members. When we do have vacancies, we typically recruit individuals we know personally, who we have been monitoring for an extended period, and whose skills we are confident in.

We appreciate your enthusiasm and interest in hacking, and we encourage you to pursue your passion! However, becoming a skilled hacker is not something that can be learned quickly. It requires years of study, research, and hands-on experience. While we can't provide formal teaching, we recommend dedicating yourself to continuous learning and practice. If you have the drive and determination, the journey is yours to take.

Yes, we do. You can place an order with us any day and at any time.

Our support team is available around the clock to assist, but due to the high volume of inquiries, it may take some time for us to respond. We strive to reply within 4 hours, and in the rare case that a delay occurs, we will do our best to address it promptly.

To speed up your experience, we encourage you to explore our website for service details and FAQs before reaching out. This will help ensure you have all the information you need, and you can always contact us directly if you have additional questions or to place an order.

We are an international team with members from various countries, including Sri Lanka, South Africa, Mozambique and Equatorial Guinea. As a result, we are able to offer our services globally and provide support in three languages: English, Spanish, and Portuguese. We are also working on adding additional language options in the near future.

We offer a wide range of services listed on our Products & Services page. If you need something that isn't available in our current offerings, we also provide tailored solutions to meet your specific needs.

To request a tailored service, simply tell us what you're looking for, and if we can assist, we'll provide a quote along with detailed information on conditions and procedures for moving forward. For more information, read our Tailored Service page.